Bringing You The Power Of Word
Tifkar Publishing Home FAQ Site Map

 FAQ's

   

When will my order ship?
Normally books are shipped within 2-3 days from their order. You should receive your book in approximately a week or two, sometimes sooner.

When will my credit card be charged?
Your credit card will be charged at the time you make your selection(s) and hit the Buy Now button. If you are purchasing a hard copy book, please make sure your address info is correct before you hit this button.

What are my payment options?
You can pay online with via the secure PayPal.com system or you can mail us a check or money order with specific order information and we will be happy to accommodate you.

Send Your Check or Money Order to:

Tifkar Publishing
21214 FM 963
Lampasas, TX 76550

What is your return policy?
Books may be returned for a full refund of the actual cost of the book. Shipping and handling fees will not be refunded. The books must be returned within 30 days in original condition. There are no refunds on eBooks.

What do I do if I receive the wrong books in a shipment?
Please contact us at customerservice@tifkarpublishing.comand we will make sure that you are taken care of immediately.

Do you accept orders from outside of the United States?
For orders out of the United States, please contact customer service. Our ebooks will be readily available but hard copies may be subject to additional shipping and handling fees.

What is an eBook?
eBooks come in many different formats. Our eBooks are provided in a .pdf format that can be opened and printed using Adobe Acrobat.

What if I can't open my eBook?
You can download a free .pdf reader from the official Adobe website. Visit www.adobe.com, click downloads and then click get Adobe Reader

How do I buy an eBook?
Once you add an eBook to your cart and finish paying, Paypal will direct you to a link that actually looks like an email address. download.your.ebook@tifkarpublishing.comWhen you are on that page, please click that link and you will be taken to the page with your download. If you dont, you will need to contact us at customerservice@tifkarpublishing.com

What are the advantages of an eBook?
There are several advantages of owning an eBook but three of the most apparent advantages are that  

  1. You can download and start enjoying your book immediately  
  2. You save money by not paying for shipping and handling. 
  3. The eBook will have all its pictures in full color, the book will have black & white pictures.

How do I set up a book signing or other event?
If you would like to set up a book signing or other event, please contact us at info@tifkarpublishing.com. Each event will be reviewed on a case by case basis but we are always looking for events for our authors to make appearances.

How do I contact an author?
If you will email us a customerservice@tifkarpublishing.comand put the author's name in the subject line, we will be happy to forward the message to him/her.

Can I get an autographed copy of a specific book?
In many cases this can be accommodated however it is not guaranteed. Please contact us and we will do our best.

How do I contact customer service?
You can contact us at customerservice@tifkarpublishing.com

 Notes From
The Publisher

 

Related Links:

Read Rocky's Bio

 

Buy your own Coati!
Click here:
CastleberrySafariLTD.com